COVID 19 STATEMENT UPDATE - 18th May 2020 

A MESSAGE TO OUR VALUED CUSTOMERS

We hope that all of you are still safe out there.

Following the messages we have sent out telling you that all of our Darlly distributors have continued to be open and we have ensured they are fully stocked, we can now happily say that we are now also open for normal trade in a phased, restricted and safe manner, there will be slower delivery practises, which we are sure you will understand. But we also wanted to contact you again to say thank you.

Thanks for your patience, support and understanding about our decision to close overnight on March 23rd. We know that such a decision would have been as painful for you as it was for us.

We would like to ask you to remain patient with us during our phased return. In the last 5 weeks we have gone from being almost 2 weeks behind with deliveries to now just a few days.

Our stocks are extremely good despite the incredible demand due to such a sunny Easter and so many people being stuck at home with their hot tubs. However, we have put into place a strict rota system to continue with ensuring the safety of our staff. Office phones will be manned in the morning until about 1pm and then the fulfilment staff arrive to ensure all orders are processed and sent out the following day. Next day delivery will not be implemented just yet.

Single filter supply is no longer available, however, such is still available from the distributors named below. 

Thank you once again for your understanding and fantastic support for our company and our people.

Stay safe.

The Darlly Team

The Darlly Team

Distributors

United Kingdom

Vortex UK (T) 02392454455 (Website) www.spapartsvortex.uk

Golden Coast (T) +44 (0) 1271 378100 (Website) www.goldenc.com 

Europe

 Spa Plus in The Netherlands  (T) +31-497-555562 (Website) www.spa-plus.eu

Vortex France (T)+33 (0) 9 75 18 01 04 (Website)www.spapartsvortex.eu

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