The New 'Normal' - Latest Message to Our Valued Customers
As we move back towards a new ‘normal’ we would like to take this opportunity to thank all of our dealers and customers for the patience shown in fulfilling a demand within the industry which is as unprecedented as the virus itself.
Stocks throughout the industry from spas through spares, covers and even filters have been severely compromised. With sales increasing five-fold over just a few months, indeed, it has not been without challenge.
Our factory has been working 24 hours 7 days per week to ensure stocks can be returned to our normal stock levels. Indeed we have over 120,000 filters arriving over the next 9 weeks.
Extra staff have been employed and an increase in shift hours within our distribution centre in order that all back-orders are being fulfilled just as soon as is physically possible. At all times we are ensuring all safe protocols are adhered to in order to protect our staff.
We still do not know what lies ahead with Covid, however, please feel rest assured we are doing everything possible to ensure we can continue to supply to our normal high standards in service and supply.
The Team at Darlly Europe
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